Terms & Conditions
Renter Eligibility:
The renter must be at least 13 years of age and have a minimum height of 150 cm.
The renter confirms that they are in good physical and mental health and capable of riding an electric bicycle safely.
Use of E-Bike:
The rented e-bike is pedal-assist only; pedaling is required at all times.
The renter confirms that they have been fully informed about the proper and safe use of the e-bike and agrees to use the equipment responsibly.
Technical Issues & Assistance:
In case of puncture (flat tire) or any technical malfunction, assistance is provided.
The renter must contact Antonio Rent immediately, and our team will provide instructions or assistance to resolve the issue.
The renter must not attempt to repair the e-bike independently without prior approval.
Rental Duration & Return Time:
The rental period starts and ends at the agreed time.
For daily rentals, the e-bike must be returned by 18:00 or 19:00, depending on the season.
The exact return time will be confirmed at pick-up.
For multi-day rentals, the e-bike must be returned on the last day of rental by the evening, at the agreed return time.
Late returns may be subject to additional charges.
Deliveries – Pick-up Outside Office:
E-bike delivery and pick-up at locations outside our office can be arranged upon request, depending on operational availability.
This service is subject to an additional charge, depending on the delivery or pick-up location.
Helmet & Safety:
According to Croatian law, wearing a helmet is not mandatory for adult riders.
However, Antonio Rent strongly recommends the use of a protective helmet for all riders.
Helmets are provided, and the renter accepts full responsibility for any consequences resulting from not wearing protective equipment.
Responsibility & Liability:
The renter assumes full responsibility for the e-bike, helmet, and accessories during the rental period.
Any damage, loss, theft, or destruction of the equipment will be charged to the renter according to market value.
Antonio Rent shall not be held responsible for any injury, illness, accident, or death occurring during the use of the rented e-bike.
Third Party Damage:
The renter is responsible for any damage, injury, or loss caused to third parties during the rental period, including material damage and personal injury.
Traffic Rules & Prohibited Use:
The renter agrees to respect all Croatian traffic laws and regulations.
Riding under the influence of alcohol or drugs is strictly prohibited.
The e-bike may be used only on public roads, gravel paths, and light off-road terrain.
Extreme downhill riding, jumps, or bike parks are not permitted.
Cancellation Policy:
All cancellations must be sent by email and are valid only after confirmation of receipt.
- No cancellation fee applies if the cancellation notice is received up to 3 days before the scheduled pick-up date and time.
- If the cancellation notice is received less than 3 days before, the total booking amount will be charged.
No-Show Policy:
If the renter fails to collect the e-bike within 2 hours of the agreed rental start time without prior written notice, the reservation may be automatically canceled and the total booking amount will be charged.
